So I headed to the nearby Wegmans. After scouring the shelves, no cinnamon raisin was evident.
I caught a baker's attention and asked if they had any cinnamon raisin bread in the oven.
"We don't right now. We're all out," he smiled broadly. "But I'll bake some and have it ready for you in 40 minutes. Promise to come back?"
"You bet I will."
"I'll have it for you then," he promised enthusiastically.
Four plump, round loaves graced the shelf upon my return. As I selected one, it warmed my hands, when I picked it up. I caught the attention of the baker and thanked him as I signaled "thumbs-up."
Wegmans employees go out of their way to assist customers. Their smiles and welcoming greetings make shopping pleasant. No wonder Wegmans Food Markets rank third on the Fortune 500 list of the 100 Best Companies to Work For in 2010.
Five reasons employees like working at Wegmans:
- Wegmans reaches out to the community Wegmans serves the local community providing employee scholarships that help improve their skills. These are open to any employee who wants to compete. Wegmans provides at-risk, urban youth with skills they need to succeed, part time work and work-site mentors through the Hillside Work Scholarship Connection. Wegmans taps peoples' gifts and talents in ways that propel them forward.
- Employees are challenged to surpass customer expectations daily. They're rewarded by many customers like myself who sing their praises to others. The human brain leaps to solve problems and find solutions. When firms like Wegmans empower employees, like John Schaub, the baker at the Perinton store, to go the extra mile, both employees and customers are winners.
- Career opportunities are open to all Employees can rise to new positions through options for personal growth and professional development. People raise their abilities by "doing and learning, not by watching and reading," according to J. Robert Baum, Director of Entrepreneurship Research at the University of Maryland.
- Benefits rank high for both part time and full time employees in spite of a tough economy. Wegman's offers flexible scheduling, a fast-paced fun environment, competitive pay, and comprehensive benefits including quality health care, dental coverage, 401(k) retirement savings plan, and a retirement plan amongst many others. When Wegmans rewards workers, it leads to greater satisfaction and well-being in the workplace.
- Diversity is welcomed as an opportunity Wegmans sees diversity as a way to inspire new thinking, which supports their drive toward continuous improvement. This is a key to brainpowered leadership.
As Ellen Weber and I shared this delightful bread, we each enjoyed more than one piece! But, a lot more brainpower went into it than meets the ordinary eye!
Thoughts?
Thoughts?
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